Aged care: worker industry guide
INDUSTRY RESOURCE • Sources checked 11 November 2026. This is one of an initial eight industry guides; the directory is not yet exhaustive.
About the industry
Aged-care workplaces support older people with daily living, personal care and wellbeing. Roles can include direct care, lifestyle support, administration, food services and maintenance. The setting and actual duties matter when checking employment conditions.
Career pathways
A common pathway is entry-level support work and supervised placement, followed by experienced care-worker or team-leader duties. Nursing and allied-health careers require separate qualifications and, where applicable, professional registration. Promotion is not automatic after completing a course.
Award and employment conditions
Home-care, nursing and other professional roles may be covered by different instruments; do not apply this award solely because a worker supports older people.
An industry label alone does not establish award coverage. Check the award's coverage, exclusions and classifications against the employer's business and the work performed. Enterprise agreements are employer/workplace specific; state-system employment may have different instruments.
Enterprise agreements (EBAs)
Search the Fair Work Commission register using the employer's legal name and check the agreement's coverage, approval decision, variations and replacement status. No employer-specific agreement is asserted to apply on these pages.
A sector-wide page cannot determine the instrument that applies to an individual worker. An agreement may continue after its nominal expiry date; verify its current operation and any replacement. General information only, not legal advice.
Training courses and advertised availability
Provider lists a 21 January 2027 intake and a six-month option. Campus, delivery, placement requirements and available places must be confirmed with TAFE Queensland.
This is an example training option, not a complete national list. An advertised course or intake does not guarantee an available place. Confirm current dates, delivery location, fees, funding, entry requirements and recognition with the provider before enrolling. Course completion does not guarantee employment, promotion or licensing.
Enquiries
BAJN enquiries • 1800 238 622 • gethelp@bajn.au
Ask about workplace advocacy or help identifying the appropriate employment instrument. Training enquiries and enrolments should go directly to the course provider.
Last source check: 11 November 2026. Always consult the linked official instrument and provider for the latest information.
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