Victoria return to work code 3: make information easy for workers to find

Section 107 of the WIRC Act requires employers to make return-to-work information available and separately to consult workers on how to make it available. The code provides a two-stage process: consult on the method, then provide the information.

Practical steps

Information includes the employer’s obligations and how it meets them, worker rights and obligations and where to get more information, the relevant authorised agent’s contact details, the coordinator’s contact details if applicable, and the workplace issue-resolution procedure. Check accessibility and keep contact details and procedures current.

For example, ask shift workers how they would find the return-to-work contact from home after an injury. A poster in a staff area can help, but it may need to be backed up by plain-language accessible material that workers can still reach when they are not on site. Do not publish anybody’s medical details as part of this information.

Status and source

WorkSafe Victoria lists this version as published 19 December 2019. This is a return-to-work compliance code under the WIRC Act, not an OHS compliance code. Following it gives deemed compliance only with the duties covered; other lawful methods may be used. Read the current WorkSafe resource page and the official PDF. The original is linked rather than republished because WorkSafe’s PDF licence restricts dissemination for profit. General information only.